General terms and conditions of business
for the rental of holiday accommodations
Alpenblick Apartments Jennifer Hörning, Sven Hörning GbR
Moorbadstraße 21, 87642 Halblech/Berghof
Fon: +49 (0)8368-9143798
info@alpenblick-apartments.com
www.alpenblick-apartments.com
1) Validity of the General Terms and Conditions
- These General Terms and Conditions apply to the rental of holiday accommodations for accommodation purposes, as well as all services and supplies provided by the landlord to the guest. The services of the landlord.
- The subletting and further rental of the holiday accommodation provided as well as its use for purposes other than residential purposes require the prior written consent of the landlord.
- The guest’s terms and conditions only apply if they have been agreed upon in advance. Deviations from these terms and conditions are only valid if the provider has expressly confirmed them.
- Amendments and additions to these General Terms and Conditions must be made in writing. This also applies to changes to this written form clause. Furthermore, no verbal agreements have been made.
2) Booking/ booking confirmation
Booking is generally handled via a booking system.
The booking of the holiday accommodation is confirmed by the booking confirmation, which is sent to the guest after the booking. Upon receipt of the booking confirmation, the booking is legally binding. By booking, the guest also accepts these general terms and conditions and the house rules, which were made available to the guest in advance.
Please submit inquiries and special arrangements using the contact form or in writing to: info@alpenblick-apartments.com or by phone at +49 (0) 8368 9143798
3. Terms of payment
The guest is obligated to pay the landlord’s applicable rates for the use of the holiday accommodation and any additional services used. A deposit of 30% of the total amount is due within 7 days of receiving the booking confirmation. The remaining balance is due no later than 20 days before arrival. Both payments must be transferred to the landlord’s account. In the event of late payment, the guest will receive a reminder. If payment is not made subsequently, reminders will be sent to the guest, each with a reminder fee of €5.
The landlord reserves the right to automatically cancel bookings for which payment is not received at least 14 days before arrival. In such a case, the cancellation policy applies. (See Section 7 Cancellation)
4. Arrival and departure
Your holiday accommodation will be available from 3:00 PM on the day of arrival. The hosts will be personally on site from 3:00 PM to 5:00 PM during your arrival period and will be happy to welcome you. Should this not be the case, you can enter the property from 3:00 PM using the PIN code sent to you in advance, which is valid for the duration of your stay.
Claims for damages cannot be made if the apartment cannot be occupied promptly by 3:00 PM due to unexpected circumstances.
The apartment must be vacated by 10:00 a.m. on the day of departure. The landlord reserves the right to charge a flat fee of €30 for late return of the apartment on the day of departure. In case of emergency or prior agreement, a late departure is possible. Late return of the apartment may result in conflicts with the cleaning schedule, which may then not be fully adhered to. Therefore, there is a risk that guests arriving after you will have to accept a delay in moving into the booked apartment.
The apartment must be left in a clean and tidy condition on the day of departure. Dishes, glasses, etc., must be cleaned. The dishwasher and trash cans must be emptied, and the refrigerator must be tidy. If the apartment is returned in a heavily soiled condition, additional cleaning costs will be charged (€30.00 per hour).
5) Holiday accommodations
The holiday accommodations are handed over by the landlord in a tidy and clean condition with a complete inventory. Should any defects exist or arise during the rental period, the landlord must be notified immediately. The tenant is liable for any damage caused to the rental property, its inventory, and the communal facilities.
The inventory must be treated with care and attention. Damage caused by force majeure is excluded from this. In the event of breach of contract, such as subletting, overcrowding, disturbance of the peace, etc., as well as non-payment of the full rental price, the contract may be terminated without notice. Any invoiced amount already paid remains with the landlord.
In the event of damage, the tenant will be billed for the damage (according to the agreement between the landlord and tenant). The tenant’s liability insurance may cover the damage.
6) Stay
Use of the holiday accommodation is reserved for the guests specified in the booking. If more people than agreed use the holiday accommodation, a separate fee of €35 per person will be charged. Subletting or transferring the holiday accommodation to third parties is not permitted. In this case, the landlord reserves the right to terminate the contract without notice. The full invoice amount will be requested and must be paid.
Subletting or transferring the apartment to third parties is not permitted. The rental agreement may not be transferred to third parties.
The tenant agrees to the general terms and conditions of Alpenblick Apartments GbR. This consent is given upon reservation of the holiday accommodation.
7) Cancellation of travel
The guest has no right to cancel free of charge. In the event of cancellation, the guest is obligated to pay a portion of the agreed price as compensation. The amount of compensation is based on the following schedule:
Resignation until
60 – 31 days before the start of the rental period: 50% of the rental price
30 – 0 days before the start of the rental period: 90% of the rental price
Any withdrawal must also be made in writing.
We strongly recommend taking out travel cancellation insurance.
8) Rücktritt durch den Vermieter
The landlord may cancel the booked service without giving reasons up to 20 days before arrival. Any payments already made will then be refunded in full. Later cancellation of the contract is also permissible in the event of force majeure or other unforeseeable circumstances that make the booked stay impossible. In this case, liability is limited to the refund of the rental price. In the event of a justified cancellation, the guest is not entitled to compensation. Liability for travel and hotel costs is also excluded. We recommend taking out travel cancellation insurance.
The landlord can withdraw from the tenancy without notice after the start of the tenancy if the tenant, despite a warning, behaves in a manner that is contrary to the contract, justifying the immediate termination of the tenancy agreement.
9) Landlord’s liability
The landlord is liable, within the scope of his duty of care, for the proper provision of the rental property. Liability for any failures or disruptions in the water or electricity supply, as well as events and consequences caused by force majeure or noise sources in the surrounding area that are beyond our control, is excluded.
It cannot be guaranteed that electric vehicles will always receive full charging power at the charging station (e.g. during the winter months).
The landlord also assumes no liability for the loss of items or theft in the house or on the property.
10) General
The guest agrees to the processing of his data as long as this is within the scope of the purpose of the legal relationship.
After use, the barbecue area must be cleared of rubbish, garbage and barbecue residue.
The drinks provided in the common area which are taken by the guest must be documented by means of a tally sheet and paid for at the latest upon departure.
Guests are required to maintain a reasonable noise level during their stay. In particular, quiet hours must be observed between 10:00 PM and 7:00 AM to avoid disturbing the neighbors. Loud music, parties, or other disruptive activities are not permitted. Should any noise disturbance occur, we ask guests to report it immediately. We reserve the right to take appropriate action in the event of repeated complaints, which may include termination of the tenancy.
11) Pets
PetsPets are only allowed after prior arrangement, as we would like to offer our holiday accommodations to other guests who may be allergic.
12) Smoking
Smoking is permitted only outdoors, on terraces and balconies. Please ensure that balcony and patio doors are closed when smoking tobacco products.
If there is evidence after departure that suggests that smoking has occurred in an apartment, we will charge a cleaning fee of €250.00.
13) Internet Terms of Use
Terms of use, liability, and indemnity agreement for the use of Wi-Fi internet access.
1. Permission to use wireless Internet access
The landlord provides wireless internet access (Wi-Fi) in the holiday accommodations. The landlord offers users the option of shared use of this Wi-Fi internet access for the duration of their stay. The user is not authorized to permit third parties to use this Wi-Fi. The landlord is not able to, and is not obligated to, guarantee the actual availability, suitability, or reliability of this internet access for any purpose, including in terms of volume, even within the scope of this shared use by the user. The landlord is entitled at any time to admit additional users and to restrict access to users completely, partially, or temporarily, or to exclude them from further use altogether. The landlord reserves the right, in particular, to block access to certain websites or services via the Wi-Fi at any time and at its reasonable discretion.
2. Access data
The landlord provides the user with access data for this purpose. These access data may not be passed on to third parties. The operator may change these access data at any time or impose a time limit. In this case, however, the user may request new access data. The user undertakes to keep their access data confidential at all times.
3. Limitation of liability
The user is aware that the Wi-Fi only provides access to the internet. The landlord does not provide any additional security measures (e.g., virus protection, firewall, etc.). Data traffic generated using the Wi-Fi uses WPA2 encryption, thus virtually eliminating misuse by third parties and preventing third-party access to the data. Accessed content is not subject to review by the landlord. Use of the Wi-Fi is at the user’s own risk. The landlord assumes no liability for damage to the user’s devices or data resulting from the use of the Wi-Fi.
4. User responsibility
The user is solely responsible for the data transmitted via the Wi-Fi, the services used via it, and the legal transactions conducted. If the user uses third-party services via the Wi-Fi, the resulting costs are to be borne by the user. The user undertakes to comply with applicable law, particularly when using the Wi-Fi. In particular, the user will
The user may only use the Internet lawfully, may not carry out any harmful or unauthorized activities, and may comply with applicable laws and contractual requirements.
5. Indemnification of the operator from third-party claims
The user indemnifies the landlord against all damages and claims by third parties resulting from the user’s unlawful use of the Wi-Fi and/or a violation of this agreement. This indemnification also extends to the costs and expenses associated with the assertion of claims or the defense against them.
6. Documentation
The user has been informed that every use of the operator’s WLAN will be documented and archived, including the IP address, MAC address, date, and duration, in order to indemnify the operator if necessary and to prove which user used the WLAN and when.
7. Data protection
Data protection: The applicable data protection regulations apply. Personal data may only be collected, processed, and used within the intended scope.
14) Severability clause
Should individual provisions of these General Terms and Conditions be invalid or unenforceable, or become invalid or unenforceable after their knowledge, this shall not affect the validity of the remaining provisions of these General Terms and Conditions. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision whose effects come as close as possible to the economic objectives pursued by the parties with the invalid or unenforceable provision.